FAQ
General Questions
What is AnimaliaPrints?
AnimaliaPrints offers downloadable animal art you can print at home or through your favorite print shop. You receive digital files only—no physical prints are shipped.
Do I receive a physical print in the mail?
No. All products on AnimaliaPrints are digital downloads. After purchase, you receive files you can download and print yourself.
How do I get my files after purchase?
After checkout, you’ll see a download link on the confirmation page and also receive an email with your download link.
What can I do with my download?
You can print the files for personal use—such as home décor, gifts, classrooms, or personal projects. For full details, see the License & Usage page.
Can I use the artwork commercially?
No. Your purchase is for personal use only.
License & Usage Rules
Can I redistribute the files?
No. You may not resell, share, or upload the files anywhere.
Can I use this on products I sell?
No. Print-on-demand or commercial products are not permitted.
Can I modify the artwork?
You can resize or crop for personal display only.
Contact & Support
How can I contact AnimaliaPrints?
Use the contact form or reply to your order email.
How long does it take to get a reply?
Most messages are answered within 24 hours.
What if I need my files resent?
Just message me—I’ll resend them manually anytime.
Downloads & Troubleshooting
My files aren’t downloading.
Try refreshing the page or using a different browser. If needed, message me and I’ll resend your files manually.
My files won't open.
Make sure your device supports JPG. Save the file first, then open it directly from your device.
Can I re-download later?
Yes. Your email link stays active. If lost, I’ll resend them.
Printing & File Details
What file sizes do I receive?
You receive three JPG files: 8×10, 11×14, and 16×20 inches. All files are high-resolution 300 DPI.
What paper should I print on?
Heavyweight matte photo paper or cardstock gives the best results.
Can I print these at home?
Yes. Use the highest print quality setting and good paper for best results.
Can I use Walgreens, Staples, or another print shop?
Yes. You can upload the files to most print shops or online services.
Will colors match my screen?
A slight difference is normal depending on screen brightness and printer settings.
Custom Requests
How do I submit my custom animal request?
After you purchase 3 or more prints, you can submit your custom animal request on our Request an Animal page. Include your order email so I can verify your purchase.
Submit your request here → https://animaliaprints.com/pages/request-an-animal