FAQ
General Questions
What is AnimaliaPrints?
AnimaliaPrints offers downloadable animal art you can print at home or through your favorite print shop. You receive digital files only—no physical prints are shipped.
Do I receive a physical print in the mail?
No. All products on AnimaliaPrints are digital downloads. After purchase, you receive files you can download and print yourself.
How do I get my files after purchase?
After checkout, you’ll see a download link on the confirmation page and also receive an email with your download link.
What can I do with my download?
You can print the files for personal use—such as home décor, gifts, classrooms, or personal projects. For full details, see the License & Usage page.
Can I use the artwork commercially?
No. Your purchase is for personal use only.
License & Usage Rules
Can I redistribute the files?
No. You may not resell, share, or upload the files anywhere.
Can I use this on products I sell?
No. Print-on-demand or commercial products are not permitted.
Can I modify the artwork?
You can resize or crop for personal display only.
Contact & Support
How can I contact AnimaliaPrints?
Use the contact form or reply to your order email.
How long does it take to get a reply?
Most messages are answered within 24 hours.
What if I need my files resent?
Just message me—I’ll resend them manually anytime.
Downloads & Troubleshooting
My files aren’t downloading.
Try refreshing the page or using a different browser. If needed, message me and I’ll resend your files manually.
My files won't open.
Make sure your device supports JPG. Save the file first, then open it directly from your device.
Can I re-download later?
Yes. Your email link stays active. If lost, I’ll resend them.
Printing & File Details
What file sizes do I receive?
You receive three JPG files: 8×10, 11×14, and 16×20 inches. All files are high-resolution 300 DPI.
What paper should I print on?
Heavyweight matte photo paper or cardstock gives the best results.
Can I print these at home?
Yes. Use the highest print quality setting and good paper for best results.
Can I use Walgreens, Staples, or another print shop?
Yes. You can upload the files to most print shops or online services.
Will colors match my screen?
A slight difference is normal depending on screen brightness and printer settings.
Free Personalization
What can be personalized?
Many of our existing and future designs can be personalized at no additional cost. We can add names, dates, short quotes, or other simple text. We can also make small adjustments to existing artwork, such as minor color changes, correcting small details, or making other reasonable edits when possible.
Some examples include:
- Adding a child's name to nursery artwork
- Creating a personalized gift for a pet lover
- Changing a short quote or wording
- Adjusting a small color accent
- Fixing a small detail you noticed
If you're unsure whether your idea is possible, just ask!
What can't be personalized?
We can't create or modify artwork that contains copyrighted, trademarked, or inappropriate content.
Examples include:
- Professional sports team logos
- Company logos or brand names
- Movie or TV characters
- Copyrighted artwork
- Profanity, offensive, or illegal content
Large redesigns or completely new illustrations may also fall outside the scope of free personalization.
Does personalization cost extra?
No! Personalization is completely free.
We love creating artwork that feels personal and unique. If you enjoy your experience, leaving a review is always appreciated.
How long does personalization take?
Most personalization requests are completed within 72 hours, depending on our current workload and the complexity of the request.
We'll always do our best to finish your request as quickly as possible.
How many products will be made?
A minimum of 3 products, but this will vary by the complexity and rarity of the personalization.
Will I be notified?
Yes!
If we create artwork based on your request, we'll let you know when it's available.
How do I request personalization?
Simply use our Contact page and include:
- The artwork you'd like personalized
- A clear description of the changes you'd like
The more details you provide, the faster we can help.
Animal Requests
What animals can I request?
Almost anything!
We welcome requests for:
- Wildlife
- Birds
- Marine animals
- Dinosaurs
- Dog and cat breeds
- Farm animals
- Exotic animals
- Animal duos
- New watercolor or nursery collections
If it's an animal, there's a good chance we'd love to create it.
Can I request extinct animals?
Absolutely!
Dinosaurs, mammoths, saber-toothed cats, and many other prehistoric animals are welcome.
Can I request fantasy animals?
At this time, we focus exclusively on real animals, so we aren't accepting requests for fantasy creatures such as dragons, unicorns, phoenixes, or griffins.
Can I request my pet's breed?
Yes!
We're always happy to expand our collection with new dog breeds, cat breeds, birds, reptiles, fish, and other pets.
Can I request from any of the collections?
Yes, you can request a new animal for any of our collections. Fun Fact, Wild Duos, etc.
What if I am looking for a matching collection?
We also accept requests for themed collections, such as a watercolor monkey nursery, woodland animals, safari sets, ocean themes, or other coordinated groups of artwork.
What styles can I request?
Only styles currently in use on this website can be requested for new or existing animals. A full list can be found here.
Want more lion watercolor? Giant panda nursery? Sure thing!
How long do animal requests take?
We review every request and typically respond within 72 hours.
Because creating entirely new artwork takes time, we can't guarantee exactly when every requested animal will be added to the store, but we carefully consider every suggestion.
How many products will be made?
This will vary on complexity of the request.
At minimum 5 new products.
If it's a new animal I will eventually have a minimum of 15 products in 3 styles. But to satisfy the request I will make 5 asap.
If you just want more of a certain style for an existing animal, 5 will be created.
Does a request cost extra?
No! Requests are completely free.
We love creating new artwork. If you enjoy your experience, leaving a review is always appreciated.
Will I be notified?
Yes!
If we create artwork based on your request, we'll let you know when it's available.
How do I request an animal?
Simply use our Contact page and include:
- The animal you'd like to request
- If you want a certain style (watercolor, boho,etc.)
- Specific colors? Actions?
The more details you provide, the faster we can help.